How to create a simple workflow
The most often asked question I get is: How do I create a workflow that works? In this video, I go through one aspect of my workflow and how I keep track of my prospects and clients, from acquisition to work to the final invoice.
Transcript
so today I want to do something a bit
different the weather outside is
beautiful and Wolff wants to go outside
but it I can't record outside because
it's too windy so in the past few videos
I've actually shown you my todoist my
email my phone my files and so on but
what I want to do in this video is show
you how my workflow works and what kind
of tools I use throughout the day which
one of those tools and how I use them so
if we go over to my computer now
obviously this is my website the first
tool I use the first tab is my sales
pipeline now if you're working for
yourself if you're freelancer like I am
basically you kind of need to keep track
of your contacts your clients your sales
I used to do it with post-it notes and
reminders and FileMaker Pro I even built
a FileMaker Pro but it didn't quite work
there's a guy who coined the phrase hard
borders and I love hard borders between
my tools because those tools the two
things those tools do that particular
job really well and you can focus on
that task at hand sorry wolf is here
saying hello hello wolf so my pipe drive
is my sales pipeline now I'm gonna go
through one person which is Peter Peter
is an old client of mine he contacted me
a couple of weeks ago and said I need
help with my workflow can you help me
so I created a lead in my pipe drive and
if we go into it I have all the
information I need here as well as
client information here which I'm going
to blur out obviously but all the emails
to do with the conversation we had about
what he actually needs so up here the
goal is improving my workflow efficiency
mainly
archiving organizing through a cloud
saucy we're going to talk I'm gonna talk
to him in two weeks this is when I need
to contact him so in my pipeline I know
who it is what I need to do and where he
is in my in my flow so from here I will
create I will call him and we'll create
a meeting I will put it in here and
everything will then be in his timeline
so I can always go back to the timeline
to figure out what we did and when from
there obviously we've had a discussion
and we I need to define how we're going
to work together and then I will create
a proposal
show him the proposal and once he says
yes hopefully people say yes and then I
will put it into the invoice meaning I
will create the invoice and is it paid
once it's paid then I will mark it as
one I'm not going to do that I'll see
right now and then what will happen is
that I will put this back then what will
happen is that it will create a project
within my project management tool in
which case todoist
a project with certain steps that I have
in here and it's obviously in admin I'm
not going to open it for this client
obviously so everything pertaining to
that project will be under admin so my
pipe drive is my first tab because I
don't want my email to be my first tab
my project management tool is my second
time because I'm doing projects email is
obviously email now you'll notice here
on the right you have pipe drive so it's
attached to my gmail so whenever an
email comes in I can create an activity
for that email I can create a new client
for that email
and attach it to a create or attach it
to a project so this is actually very
handy these are the things that I have
to do on my sales pipeline which
actually I should do quite quickly my
calendar is self-explanatory it's very
simple I don't block times I like to
keep times open so if there's an
emergency or I need to do something
quite quickly I have time to do that so
that's how it is now what I want to do
is show you how I get people into my
pipe drive so one of the ways I get
people into my pipe drive in my contact
form you have a book a call now when you
book a call with me here so let's just
book a call here and a time accession
you fill out the information that
automatically goes into my pipe drive
now I don't want to do it that way what
I want to do is show you with the
contact form so I'm going to create a
bogus client here so I'm going to call
him John Doe he is not a robot sent so
now what happens once it goes through I
should then get an email saying that
there's an inquiry from John Doe
so if I click into it but what I want to
show you is in my pipe drive you notice
it's created elite and within this lead
is created a task so it's created a task
and then I fill out all of this
information so again we go through the
motions and then you know we went you
know I win the prospect in the project
that's how easy it is that's how I've
basically glued everything together
there's another program called zapier
which works in the background to
actually make that part work but that's
basically it I don't want to go into
depth into these projects
I will do different videos about
pipedrive and how you should actually
use it how its set out but this is the
very basics and I wanted to just go
through because a few people have asked
me well yeah you've made these videos
but how do they work together so this is
how I work it's very simple it's
automated as much as I want it automated
I've found with automation if you
automate too much you don't know where
all your data is anyway I'm gonna go
back out because wolf wants to go out I
can't record outside but I can walk
outside so enjoy your day keep it simple
and I'll see you in the next video ciao
bye bye