Jeroen van Genuchten
The Apple genius had no time for me and the Apple reseller told me I would not see my MacBook for 2 weeks. In despair, I looked on Google and found MacJunky who happened to be around the corner.
An appointment was made very quickly, consult was to the point and a day later my crashed MacBook was up-and-running again. Aftercare was very good: the hard drive gave a rare error, so Kia changed the hard drive while I waited without extra costs.
Sorry geniuses and resellers, you won't see me again, I'll go to MacJunky!